Reception & Administration

Receptionist Role Responsibilities

  • Greet and welcome guests as soon as they arrive at the office
  • Direct visitors to the appropriate person and office
  • Answer, screen and forward incoming phone calls
  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
  • Provide basic and accurate information in-person and via phone/email
  • Receive, sort and distribute daily mail/deliveries
  • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
  • Order front office supplies and keep inventory of stock
  • Update calendars and schedule meetings
  • Arrange travel and accommodations, and prepare vouchers
  • Keep updated records of office expenses and costs
  • Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Administration Role Responsibilities

  • Assist company Financial Controller with administration tasks
  • Keep updated records of Purchases and suppliers
  • Assist General Manger with product pricing in MYOB, Website and Pricelists
  • Assist company General Manager with day to day tasks
  • Raising purchase orders and following up with suppliers 

Work in conjunction with Warehouse staff

  • Providing people with effective customer service
  • Invoicing all orders once received from warehouse
  • Responsible for filing and organisation of documents
  • Assist in proof reading of documents
  • Ensuring refreshments are offered to all people attending meetings
  • Assistance in updating of card files and MYOB details
  • Booking in TNT and Australia Post freight for Warehouse Manager
  • Taking EFTPOS, cash and cheque payments from customers
  • Familiarising customers with the Sure Gro showroom and invite


  • Proven work experience as a Receptionist, Front Office Representative or similar role
  • High level of proficiency using MYOB
  • Proficiency in Microsoft Office - excel and word
  • Proficiency in graphic design, Adobe Photoshop and Illustrator (not essential but advantageous)
  • Hands-on experience with office equipment (eg: fax machines, photocopiers and printers)
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organisational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude

General Information

Employment Type - Full time
Hours: 8:00am - 4:30pm
Reports to: General manager

Please send all CV’s and appropriate information to